Part-Time CSR needed in NZ

Location: Ellerslie, Auckland, New Zealand
Workplace: On Site
Company: Kiwi Self Storage Ellerslie (Private Advertiser)
Job Type: Part-time (Permanent)
Start Date: As soon as possible
Vacancies: 1
Schedule: Saturdays, 9:00 a.m. – 4:00 p.m. (Additional days available when covering leave)

Kiwi Self Storage Ellerslie is currently seeking a Part-time Customer Service Representative to join its team in Ellerslie, Auckland. This role is ideal for candidates who:

  • Enjoy working directly with customers in a face-to-face environment
  • Have a strong background in business or customer service
  • Prefer working one consistent day per week
  • Are mature, reliable, and professional
  • Can confidently handle both customer service and sales responsibilities

Kiwi Self Storage Ellerslie operates in the storage and property services sector and is committed to delivering excellent customer service while maintaining secure and well-managed facilities.

Job Details

FieldDetails
PositionCustomer Service Representative
EmployerKiwi Self Storage Ellerslie (Private Advertiser)
LocationEllerslie, Auckland, New Zealand
WorkplaceOn site (Customer-facing role)
Employment TypePart-time, Permanent
HoursSaturdays, 9:00 a.m. – 4:00 p.m.
Salary$25 – $30 per hour
Start DateAs soon as possible
IndustryCustomer Service / Storage Services

Key Responsibilities

Working as a Customer Service Representative, your day-to-day responsibilities will include:

  • Providing professional, friendly, and efficient front-desk customer service
  • Assisting customers with storage inquiries, bookings, and account management
  • Handling sales conversations and promoting available storage solutions
  • Managing administrative tasks and documentation
  • Maintaining accurate records and handling payments
  • Supporting daily operational requirements of the storage facility

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Education, Experience, and Skills Requirements

Please ensure you meet the following criteria before applying:

Essential Requirements

  • Fluent written and spoken English
  • Permanent New Zealand resident
  • Clean criminal record
  • Strong background in business and/or customer service
  • Ability to work independently one day per week

Employer Questions

Your application should address the following:

  • How would you rate your English language skills?
  • Which statement best describes your right to work in New Zealand?
  • How many years’ experience do you have in a customer service role?
  • Do you have customer service experience?
  • Do you have a current New Zealand driver’s licence?

Work Environment

The role involves:

  • On-site work only (no remote option)
  • Direct customer interaction in a storage facility setting
  • Independent work during scheduled shift
  • Occasional additional shifts to cover staff leave or sickness

Personal Suitability

The ideal candidate should demonstrate:

  • Professionalism and maturity
  • Reliability and punctuality
  • Strong communication and interpersonal skills
  • Sales confidence and customer-focused mindset
  • Ability to work independently with minimal supervision

Benefits Offered

Kiwi Self Storage Ellerslie offers:

  • Competitive hourly pay ($25–$30 per hour)
  • Stable, permanent part-time role
  • Consistent Saturday schedule
  • Opportunity for additional shifts
  • Supportive and professional working environment

About the Employer

Kiwi Self Storage Ellerslie operates in the customer-facing storage services sector, providing secure and convenient storage solutions to individuals and businesses. The company values professionalism, strong customer relationships, and efficient facility management.

How to Apply

Interested candidates should submit:

  • A current CV
  • A Cover Letter explaining why this role suits you, working one day per week

Only shortlisted candidates will be contacted.

Important Notice:
Be careful when applying for jobs. Do not provide your bank or credit card details during the application process.

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