Front Desk Hotel Clerks in Espanola, Ontario, Canada

Pinewood Motor Inn is hiring Front Desk Hotel Clerks in Espanola, Ontario, Canada. This is a permanent, part-time position with the possibility of transitioning to full-time employment, offering $17.95 per hour for 25 to 35 hours per bi-weekly pay period. The employer is seeking customer-focused candidates with 1 to less than 7 months of relevant experience and a secondary school graduation certificate.

The successful candidates will be responsible for registering guests, managing room reservations, processing check-ins and check-outs, handling payments, resolving guest complaints, and providing information about hotel facilities and services. The position is on-site and may require early morning, day, evening, weekend, and on-call shifts. There are 2 vacancies, with employment starting as soon as possible.

Job Details

Feature	Details
Job Title	Front Desk Hotel Clerk
Company	Pinewood Motor Inn
Location	Espanola, Ontario, Canada
Job Type	Permanent / Part-time leading to full-time
Salary	$17.95 per hour
Work Hours	25 to 35 hours per bi-weekly pay period
Work Arrangement	On-site
Industry	Hospitality / Accommodation and Food Services
Experience	1 to less than 7 months
Education	Secondary school graduation certificate
Language Requirement	English
Work Schedule	Early morning, day, evening, weekend, and on-call shifts
Vacancies	2
Start Date	As soon as possible
Job Bank Number	#3702087
Advertised Until	November 4, 2026

Key Responsibilities

Your responsibilities as a Front Desk Hotel Clerk will include the following:

Register arriving guests and assign appropriate rooms.
Take, modify, and cancel room reservations.
Process group arrivals and departures efficiently.
Check out guests, calculate accommodation charges, and receive payments.
Maintain accurate records of room availability, reservations, and room assignments.
Investigate and resolve guest complaints and claims professionally.
Provide information about hotel facilities, services, and available accommodations.
Answer telephone calls and relay messages to guests and staff.
Assist guests with special needs and provide appropriate support.
Follow hotel emergency procedures and workplace safety guidelines.
Perform light housekeeping and cleaning duties when required.
Deliver friendly, professional customer service throughout guests’ stays.

Also check:

Qualifications

The employer has outlined the following requirements:

Secondary school graduation certificate.
1 to less than 7 months of relevant experience.
Proficiency in English.
Knowledge of word processing software.
Familiarity with central reservation systems (CRS).
Basic knowledge of internet-based systems and applications.
Strong customer service and communication skills.
Ability to handle guest inquiries, complaints, and reservation changes.
Good organizational skills and attention to detail.
Ability to manage check-ins, check-outs, payments, and room assignments accurately.
Willingness to work early morning, daytime, evening, weekend, and on-call shifts.
Ability to work on-site at the hotel.

Benefits Offered by the Employer

Pinewood Motor Inn offers the following employment benefits and opportunities:

Hourly pay of $17.95.
Permanent employment.
Part-time work with the possibility of transitioning to full-time employment.
Employer-paid learning and training opportunities.
Practical experience in hotel reception and hospitality operations.
Opportunities to develop customer service, communication, and reservation management skills.

How to Apply

Interested candidates can apply for the Front Desk Hotel Clerk position at Pinewood Motor Inn through Job Bank’s Direct Apply service, by email, or in person.

Email: manager@pinewoodmotorinn.ca

In-person application address:

378 Centre Street, Highway 6
Espanola, Ontario P5E 1G3, Canada

The job is advertised until November 4, 2026. Applicants are encouraged to apply as soon as possible.